Vigilance is a

Strategic Weapon

Organizations that are vigilant — and responsive to changes in their business environment — see higher increases in their market capitalization than those that are not.

New organizational capabilities are needed for Relations Vigilance. 

We specialize in helping you identify and address lurking risks and opportunities in your important business relations, so that you can enjoy more resilient, productive, and agile relations… and avoid the headaches and liabilities resulting from brittle, fragile, and vulnerable relations. 

Improving Visibility

There are many factors that prevent leaders from having an accurate and complete view into relations health, from shortcomings of satisfaction surveys and metrics that take into account only one party’s perspective to internal biases and political stakes. We arm you with tools, and services, that keep you from flying in the fog.

Stress-Testing Optimism

Earned optimism is far better than unfounded optimism, and we can help you imagine and avert pitfalls and potholes before you have to experience them.

Conserving Attention

Your leaders and managers have many competing day-to-day demands, which can dilute attention applied toward vigilance.  We can serve as a Relations Sentry™ that monitors the condition of your relations and provides you with regular health updates.

Building Competence

Given the high-stakes of key supply chain, customer and talent relations, businesses can no longer afford to have its managers “wing-it” or over rely on interpersonal dynamics without understanding the complexities of business relationship management within and between institutions.

Hope is not a Strategy,

Always Vigilant Is.

Great companies are already applying vigilance to monitor for emerging competitive threats and to anticipate disruptive events… why not relational vigilance?  How many failed transformations would have had a different outcome with an underpinning of less brittle, more resilient stakeholder relationships?


Every business strategy resides on a foundation of crucial relationships– often a complex web of institutional and interpersonal relations, each with multiple dimensions that are always in motion.   Early identification of hairline fractures in any of these strategically important relations before they become cracks in the foundation is a daunting task for even the most vigilant leader.  Relations Research brings expertise, structure, and tools to master the messiness and complexity of important relationships in your ecosystem.

Outfitting for Crucial Business Relations


Guiding Principles/Structure

For making the diagnostics, design and measurement of relations manageable.


Reliable Instrumentation

For illuminating the bilateral realities within relations.


Tools for Empowering Each Party

For party's improved awareness, design-making and agency.


3rd Party Neutrality
and Support

For unbiased diagnostics, remedies and mediation.

“Success breeds complacency.  Complacency breeds failure.  Only the paranoid survive.”
– Andy Grove

These kinds of initiatives begin with the leaders who are the architects of their organization’s future—those who are confident, humble, and determined.  Curious?  Let’s have a collaborative dialog to see where relational vigilance could benefit your transformation or strategic objectives.